Shipping policy

Orders placed via Ground delivery will typically ship within 2 business days unless otherwise indicated. 

If you select 2nd Day or Overnight delivery, we will ship your order via that method after we have processed, packaged, and prepared your order. See below for additional details: 

• 2nd Day orders placed before 12pm EST Monday through Friday normally ship the same day unless otherwise indicated. Orders placed after 12pm EST will ship the next business day.

• Overnight orders placed before 12pm EST will ship on the same business day unless otherwise indicated. Orders placed after 12pm EST will ship the next business day.

• All Overnight and 2nd Day orders placed after 12pm EST Friday will not ship until the next business day. Orders will not be delivered on a weekend. 

Delivery deadlines apply to in-stock items shipped within the continental U.S. and exclude custom, back-ordered, and/or personalized items.

Please contact our Customer Care Team for assistance if you need to receive an order by a specific date.*

While we do everything we can to get our handcrafted items to you in a timely manner, please know some items may take a little more time:

• ENGRAVING: Items with engraving take 2-3 weeks to process and engrave. If you have non-engraved and engraved items in your order, engraved items will ship separately. If chosen at checkout, express shipping will be applied to both non-engraved and engraved products in your order.

• CHANDELIERS: Each chandelier is a custom order and is final sale. Please allow 6 weeks for processing. Express shipping is unavailable for orders that include these items.

 

 

Once you have received a shipping confirmation, orders placed via Ground delivery will typically arrive within 4-8 business days, unless otherwise indicated. Orders shipping to the east coast will typically arrive within 6-8 business days of order placement, while orders to the west coast typically take longer. 

If you select 2nd Day or Overnight delivery, we will ship your order via that method after we have processed, packaged, and prepared your order. See below for additional details: 

• 2nd Day orders placed before 12:00 pm EST Monday through Friday normally ship the same day unless otherwise indicated, and arrive the second business day after the order was placed. Orders placed after 12:00 pm EST will ship the next business day and arrive on the third business day.

• Overnight orders placed before 12:00 pm EST Monday through Friday will ship on the same business day and arrive the next day, unless otherwise indicated. Orders placed after 11:00 am EST will ship the next business day and arrive the subsequent day.

• All Overnight and 2nd Day orders placed after 12:00 pm EST Friday will not ship until the next business day.

Please see below for the shipping costs of each shipping method we offer.